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Our team is ready to help

Konica Minolta's customer support team is here to help with any product and software enquiries, like how to enable features or other support-related questions. We offer our valued customers a comprehensive range of support services with an emphasis of resolving your problem on first contact.

Simply submit a support request via the form on this page or select from the following support topics.

Customer Portal Downtime

Our customer portal will be temporarily unavailable due to a scheduled maintenance between September 5th 5PM and 9th 6AM (AEST). There will be a slight delay in processing service orders placed during the maintenance.

We appreciate your patience and apologise for any inconvenience. Please contact us on 0800 475 005 for support or urgent orders during the maintenance.

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Download a driver

Find the right driver for your product

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Manuals and safety information

User manuals for your product

Order toners and consumables

Request refills for your product. Please submit orders before 2pm to receive next day

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Request support or service

Lodge a request and get the help you need

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Track a hardware support request

Track your request here

Find serial number and meter

The location of your serial number and meter differ depending on your device.

Online learning

Learn how to get the best from your product

Cartridge Collection Program

Reduce your environmental impact by recycling your cartridges free of charge with the Recycling Group

Vulnerabilities affecting the Web Connection of Konica Minolta MFPs

Two vulnerabilities have been newly identified in the indicated models. This advisory provides an overview of the issue and the recommended countermeasures.

Pass-Back Attack Vulnerability in Konica Minolta Multifunction Printers

A Pass-Back Attack vulnerability has been newly identified in the indicated models. This advisory provides an overview of the issue and the recommended countermeasures.

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